Terms & Conditions

• Any provision, stipulation, or condition in the customers conditions of order or otherwise which conflict with or in any way qualifies or negates any of these terms and conditions shall have no effect and these terms and conditions shall prevail.
• No variation of these terms and conditions shall be valid unless evidenced in writing under the signature of the director.
• All quotations or estimates by the Company are by way of invitation only and may be withdrawn without notice and the Company shall not be bound until it has dispatched a written acceptance of order to the customer or the customer has paid a deposit.
• All prices are based on the cost to the Company of goods and materials, labour, transport and other costs ruling at the date when such priced, were quoted and valid 30 days and the price given is a true estimate of what we expect to charge. In the event of any such costs to the Company being increased directly or indirectly prior to completion of the works, the Company reserves the right to charge all such increases as an addition to the contract price.
• We are registered for Value Added Tax. VAT Reg No. displayed in footer.
• The Company reserves the right to request interim payments on account to the value of the work and / or materials, this is currently based on 25%-50% deposit on any orders exceeding £1000 and unless otherwise agreed in writing, payment is due in full on completion of works. Should payment not be received within 14 days following the date of the invoice, the Company may charge interest at the rate of 3 % per day above the then current base rate.
• Payments to be made in stages will be detailed on your estimate, the payments will reflect work and materials supplied and completed.
• Any commencement or completion dates given by the Company at any time are given in good faith but time is not of essence of the contract and the Company shall not be held liable for loss, damage or expenses suffered by the customer or any other party arising directly or indirectly from the Company's failure to comply with such dates.
• If any given completion date is delayed for any reason beyond the Company's control (Including but not limited to inclement weather, accidents, loss or damage of any kind, strikes, cessation of labour affecting any trade engaged upon the works or the inability of the Company to secure labour and / or materials) a fair and reasonable extension of time for completing the works shall be granted to the Company and the customer shall be responsible for the security, protection and safe keeping of such materials and equipment howsoever arising.
• If for any reason the Company is unable to complete the works, the Company's liability will not exceed the value of the uncompleted part of the works and the customer will remain liable to pay for the value of the completed works.
• Materials and equipment delivered to the customer's site for use will remain the Company's property until payment has been made in full, and in the case of materials and equipment which remain unfixed until the Company has received payment in full. Until such fixing or payment the customer is responsible for the security, protection and safe keeping of such materials and equipment howsoever arising.
• Where applicable the customer is responsible for the accuracy of any drawings, design and / or specifications submitted to the Company by or on behalf of the customer and the customer will indemnify the Company and keep it indemnified against any cost, claim, liabilities or damage caused by any errors, omissions or inaccuracies in such drawings, designs and / or specifications.
• The customer will obtain all requisite building, planning, access issues and other statutory and bylaw consents and licenses required in respect of the works and will indemnify the Company to keep it indemnified in respect of any failure to do so.
• The Companies liability in respect of works and surveys carried out and / or materials supplied under any conditions, warranties or their terms whether expressed or implied by statute or otherwise shall be subject to the following: Where a written guarantee or warranty is given by the company the Company’s liability shall be limited to the terms of such a guarantee or warranty; and
  
  

  a) Any such guarantee or warranty shall not apply in respect of damage from the result in foot traffic upon the roof surface, unknown or unseen problems with roof surface, abnormally high winds/storms or excessive movement of the roof structure, holding water and original roof construction faults. Our guarantees cover the ingress of rain or snow and not anything related to damp or sweating where the build-up has been constructed by others.
  
  b) The Company shall be given immediate notice of any defects being discovered in writing and no remedial works shall be carried out by any person, firm or company.
  
  c) The Company’s liability shall in any event be limited to the contract price.
  
  d) Any product guarantees offered are offered to the customer by the product and on information received by the merchants it was purchased from or manufacturers guarantees.
  
  e) Any guarantees given are not transferable without company permission in writing.
  
  f) Late payment- if payment is received later than 14 days after completion of work any Guarantee could/can be retracted by the company.
• Cancellation of a customer order will be accepted only at the Company's discretion with reasonable consideration and the Company reserves the right in such an event to charge for all costs incurred prior to and / or resulting from such cancellation in addition to such other remedies as it may have.
• The information contained within our roof reports/quotations are a record of what we have seen. There could be underlying issues unseen such as materials containing asbestos or other hazardous materials or information/problems we have not been informed about, there is no guarantee that our observations & opinions will be fully conclusive or without risk of additional unforeseen works being required. While reasonable care is taken in the compilation of material for our reports/quotations, the author makes no warranty or representation that our roof reports /quotations will have a 100% accuracy or completeness of any material in the report/quotations. The author does not accept any liability whatsoever including liability for negligence for any losses or damage (whether direct, indirect, reasonably foreseeable, or otherwise) resulting from our roof reports/quotations.
• Due to our research into product development the company reserves the right to revise specification without notice, but the customer would be advised on change of specification.
• All works undertaken are completed to a reasonable standard and carried out showing due skill, care, and attention to the customer’s property. Roofing works instructed may cause internal decorative damages that is usual when adjusting the fabric of the building. The company cannot be held accountable for any internal damages.
• The company cannot be held responsible for the occurrence of ponding on flat roof systems. Where flat roofing works are undertaken, these will be carried out in line with current building regulations at the time of installation.
• The company cannot be held responsible for the occurrence of ponding on flat roof systems. Where flat roofing works are undertaken, these will be carried out in line with current building regulations at the time of installation.